Refund policy

RETURN POLICY

Last updated October 12, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. If product is faulty or not to your satisafction, please return with opened packaging and receipt.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

I-Slices Manufacturing

Attn: Returns

208 Rosies Place Str  

Glen Austin  

Midrand,  1685  

South Africa  

OR

EYESLICES UK LTD

Attn: Returns

No 8 Guardian Court

47 Westwood Rd

Southampton, SO171WH

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at info@eyeslices.com to arrange a refund or exchange. 

Please Note

Please return in its original packaging and if packaging has been discarded already, pls send purchase receipt back with the product.   

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

info@eyeslices.com